• Direct report to Coordinator Manager or Operations Director.
• Organizes the team working on the customer order within an organization.
• Conducts daily meetings with team members to monitor project status and delegates tasks required for successful execution to other employees as needed.
• Works with warehouse and production leaders to monitor the status of projects which includes anticipated shipping and receiving schedules, production schedules and requirements and quality verification
• Acts as the primary point of contact for customer questions and provides regular status updates.
• Collects project information from various sources, coherently organizes this information and updates project documentation/records as needed.
• Uses information systems to update information, prepare reports and document the progress of the project.
• May be involved with warehouse-related items like inventory recalls and cycle counting.
• Proactively assesses project execution and suggests ideas to increase efficiency and mitigate risk.
• Searches for and analyzes project information to assess and mitigate problems, issues or defects.
• Develop service procedures, policies and standards
• Perform other duties as assigned
• Additional duties and responsibilities may be added to this job description at any time.
• Associate degree in business, project management/coordination, production/manufacturing management or related field OR two-years equivalent experience. A bachelor’s degree is preferred but not required.
• 3-5 years’ experience in project management/coordination, production/manufacturing management, business administration or in a related field
• Proven work experience as a Project Coordinator or similar role
Job ID: 184660
Location: Winston-Salem, NC
Employment Type: Clerical