Position Overview
We are seeking a skilled Quality Engineer to join our manufacturing team, focusing on
implementing and maintaining quality system improvements and controls. This role combines
technical expertise in quality management with strong continuous improvement methodologies
and customer relationship management. The ideal candidate will drive quality excellence across
our manufacturing operations while serving as a key liaison with customers on quality-related
matters.
Key Responsibilities
Quality System Management
• Develop and update quality procedures, work instructions, and documentation to ensure
compliance with customer and/or regulatory requirements
• Conduct internal audits and manage corrective and preventive action (CAPA) processes
• Lead quality system improvements and ensure continuous compliance with customer
specifications
Manufacturing Quality Control
• Establish and maintain statistical process control (SPC) systems for critical manufacturing
processes
• Design and implement inspection plans, test procedures, and quality checkpoints
throughout the production line
• Investigate and resolve quality issues, including root cause analysis and implementation of
corrective actions
• Collaborate with production teams to ensure first-time quality and reduce defect rates
Continuous Improvement
• Lead and facilitate continuous improvement initiatives using IWS, Lean, Six Sigma, or
similar methodologies
• Identify opportunities for process optimization and waste reduction in manufacturing
operations
• Develop and implement improvement projects that enhance product quality, reduce costs,
and improve efficiency
• Train and mentor production staff on quality tools and problem-solving techniques
• Establish and track key performance indicators (KP ls) for quality and improvement
initiatives
Customer Interaction and Support
• Develop and maintain strong relationships with customer quality teams
• Respond to customer corrective action requests and quality notifications
• Present quality performance data and improvement plans to customers
• Support new product introduction (NPI) activities with customer quality requirements
Required Qualifications
Education and Experience
• Bachelor’s degree in Engineering, Quality Management, or related technical field
• 3-5 years of experience in quality engineering within a manufacturing environment
• Experience with quality management systems {ISO 9001, AS9100, TS16949, or similar)
• Proven track record in continuous improvement methodologies {Lean, Six Sigma, Kaizen)
Technical Skills
• Strong knowledge of statistical process control (SPC) and quality tools (FMEA, control
plans, MSA)
• Proficiency with quality management software and databases
• Experience with measurement systems and calibration programs
• Knowledge of manufacturing processes and production systems
Core Competencies
• Excellent analytical and problem-solving skills
• Strong project management capabilities
• Outstanding communication and presentation skills
• Ability to work effectively with cross-functional teams
• Customer-focused mindset with strong relationship-building skills
• Detail-oriented with strong organizational abilities
Preferred Qualifications
• Professional certifications (ASQ CQE, Six Sigma Green/Black Belt, Lead Auditor)
• Experience in commercial printed packaging
• Advanced knowledge of statistical analysis software (Minitab, JMP, etc.)
• Experience with ERP systems
• Strong Office 365 skills to develop and maintain SharePoint sites
What We Offer
• Competitive salary and comprehensive benefits package
• Opportunities for professional development and certification support
• Collaborative work environment with cross-functional exposure
• Career advancement opportunities within growing organization
• Investment in cutting-edge quality technologies and systems
Reporting Structure
This position reports to the Quality Manager and works closely with Manufacturing, Product
Development, and Customer Service teams. The role involves regular interaction with external
customers and suppliers.
