Sales Representative – Contract Manufacturing
Mount Airy, NC
SUMMARY
Profitably maintains and grows contract manufacturing project sales while meeting organizational objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Generates leads by monitoring business and industry that align with contract manufacturing services and capacity.
• Follows up on leads generated by internal staff, web services, and external sources.
• Cold calls and networks to identify key decision-makers with potential new customers.
• Develop a sales plan for targeted customers and industries that supports the company’s strategic objectives as directed by leadership.
• Establishes daily, weekly, monthly, and yearly sales plan, including number of calls, number of projects by volume and profitability
• Monitors progress to track success records and take corrective action to achieve closed sales.
• Demonstrates Company values consistently in every interaction with customers and internal support teams.
• Responds timely to customer requests/inquiries, providing detailed information from operations regarding delivery or quality concerns.
• Negotiates the terms of an agreement and closes sales, in conjunction with input from operations to ensure margins, delivery, and quality specifications are well understood and communicated effectively.
• Partners with internal departments, such as Customer Service, to achieve a flawless transition from a new customer to a solid business partner, effectively onboarding new customers.
• Vets potential customers based on how their needs serve the company, ensuring a mutually beneficial partnership between the Company and the customer.
• Attends staff meetings and other required meetings to discuss sales trends, issues, competitive activities, and opportunities to maximize sales efforts.
• Consistently achieves measurable results in the increase of new revenue through effective marketing and sales techniques.
• Attends industry trade shows to represent and enhance brand recognition.
• Performs other duties directed by leadership.
EDUCATION and/or EXPERIENCE
• Four-year degree in business or equivalent combination of education, training, and/or experience.
• 1-3 years of experience working in the manufacturing industry with a minimum of one year in a sales, account management, or customer-facing role.
KNOWLEDGE, SKILL AND ABILITY
• Demonstrated technical knowledge about the services offered to customers – contract manufacturing services as well as our industrial repair services.
• Familiarity with electronic, electromechanical, and industrial repair markets.
• Excellent ability to read and interpret customer needs, providing ideas about how our services can help support their business.
• Ability to work and communicate effectively with all levels and functional areas of the business.
• Ability to handle job-related matters in a professional, diplomatic, and confidential manner.
• Strong organizational, analytical, and problem-solving skills.
• Must be self-driven and able to conduct business with minimal oversight/supervision. Strong initiative with a drive to excel is a requirement.
• Strong computer skills, including proficiency with MS Office (Word, Excel, Outlook, PowerPoint) and ability to successfully find information via the Internet.
• Excellent written and verbal communication skills with strong listening skills.
• Ability to present ideas and concepts clearly and effectively to all levels of the company and external customers.
