Tobaccoville, NC | Full Time | Direct Hire
Schedule: Monday through Friday, 3:00 PM until midnight or later. Arrive between 1:45 and 2:00 PM for pre-shift and changeover activity. At least one weekend per month is expected based on production needs.
Compensation: $75,000 to $85,000 annually, plus quarterly incentive eligibility of up to $8,000 annually based on client scorecard performance.
Position Summary
The Second Shift Onsite Manager provides visible, floor-based leadership for a high-volume manufacturing operation. This role leads seven departments across two floors and serves as the primary WorkForce contact for operational and staffing matters during second shift. The manager directly supervises two leaders and provides functional leadership to 40 to 60 associates across production, shipping and receiving, laboratory, quality, sanitation, and support functions.
Key Responsibilities
• Maintain a visible manufacturing floor presence and conduct regular walks to monitor production flow, staffing, housekeeping, sanitation, safety, GMP compliance, and work execution.
• Lead pre-shift changeover activity, set department priorities, and support extended weekday or weekend coverage as production demands require.
• Maintain daily communication with client leaders regarding priorities, staffing, safety, retention, performance, production risks, and operational concerns.
• Independently resolve routine second-shift issues and escalate concerns affecting safety, quality, policy, or program performance.
• Coach, train, and hold supervisors, leads, and associates accountable for attendance, performance, conduct, safety, retention, and client expectations.
• Lead employee relations discussions, performance improvement plans, and corrective action in accordance with company policy, documentation standards, and client requirements.
• Partner with recruiting to maintain headcount, address attendance and coverage gaps, and support onboarding and assignment management.
• Use floor observation, performance data, time studies, and team input to identify practical improvements to workflow, staffing, quality, productivity, and cost.
• Support scorecard performance in safety training and execution, staffing and headcount coverage, retention, operational execution, and client satisfaction.
Qualifications
• 10 or more years of progressive manufacturing or operations management experience leading multiple departments, frontline leaders, and hourly associates.
• Experience leading complex, high-volume manufacturing operations with competing production priorities.
• Working knowledge of GMP, safety, quality, sanitation, production flow, staffing, and performance management.
• Experience supporting production, shipping and receiving, laboratory, or quality functions preferred.
• Demonstrated continuous improvement experience through Lean or 6S principles, process mapping, time studies, staffing analysis, productivity improvement, or cost reduction.
• Strong independent decision-making, client-facing communication, floor credibility, organization, and accountability.
• Ability to work fully onsite during second shift, including extended weekdays and one to four weekends per month as needed.
• Ability to meet site PPE and appearance requirements, including steel toe footwear and site-specific hair and jewelry restrictions.
Physical Requirements
Frequent walking and standing across two floors of an active manufacturing site. Occasional lifting up to 50 pounds, bending, stooping, kneeling, reaching, and stair climbing. Ability to safely work around dust, strong odors, cleaning and sanitation activity, noise, and changing production demands while wearing required PPE.
This description reflects the general nature of the role and is not an exhaustive list of duties. Other responsibilities may be assigned as business needs require.
